FAQ - AALUX Airport Transfer Services

We understand that choosing the right airport transfer service is essential for a smooth travel experience. Here, you’ll find answers to some of the most common questions regarding our luxury airport transfer services across London. Whether you’re curious about our vehicle options, pricing structure, or how to book a transfer, we’ve got you covered. If you have any further questions, don’t hesitate to contact us!

1. What types of vehicles do you offer for airport transfers?

We offer a luxurious fleet of vehicles, including premium models from Mercedes-Benz and BMW. Our cars are designed for comfort and style, ensuring a pleasant travel experience.


2. How do your airport transfer rates work?

We use a fixed tariff system, which means our prices are transparent and upfront with no hidden fees. You can easily see the cost of your transfer when booking, allowing you to plan your travel budget effectively.


3. Can I book a transfer for someone else?

Yes, you can book a transfer for someone else. Simply provide their details when making the reservation, and our chauffeur will be ready to assist them upon arrival.


4. Do you provide transfers to all major airports in London?

Absolutely! We provide airport transfer services to all major airports in London, including Heathrow, Gatwick, Stansted, and Luton.


5. What if my flight is delayed?

Our chauffeurs track your flight status in real-time. If there are any delays, we will adjust the pick-up time accordingly at no extra charge, ensuring you are never rushed.


6. Is your service available for students?

Yes, we offer dedicated student transfer services in London. Whether it’s for airport pickups, college events, or daily commutes, we ensure a safe and comfortable journey for students.


7. How do I book an airport transfer with AALUX?

You can easily book an airport transfer through our website or by calling our customer service. Simply provide your travel details, and we'll take care of the rest!


8. Can I request a specific type of vehicle for my transfer?

Yes, during the booking process, you can specify your preferred vehicle type. We will do our best to accommodate your request based on availability.


9. What payment methods do you accept?

We accept various payment methods, including credit and debit cards, as well as online payment options. All transactions are secure and encrypted for your safety.


10. Is your airport transfer service available 24/7?

Yes, our airport transfer service operates 24/7. Whether you have an early-morning flight or a late-night arrival, we are here to provide you with reliable transportation whenever you need it.